Contact us

Member support

For account, profile, verification and membership questions, email support@purelymatched.com.

Trust and safety

To report a member, use the Report button on their profile — it reaches our moderation team directly with the right context. For anything urgent, email safety@purelymatched.com.

Billing

For payment and refund questions, email billing@purelymatched.com with the email address on the account.

A note on these details

These contact addresses are placeholders for your new platform. Send us the real support addresses and we will put them in.